Policies

Shop policies

Last updated on June 10, 2022

Shipping

Ships within 3-7 days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options

Accepts all payment options that are accepted by Square.

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 3 days of delivery

Ship items back within: 7-10 days of delivery

Request a cancellation ASAP. Once shipped you will need to do a return instead.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me ASAP if you have any problems with your order.

More information

Last updated on June 10, 2022

Frequently asked questions

Gift wrapping and packaging

All items are safely packaged in a jewelry box with padding and/ or tissue paper.

Want special gift wrap for an occasion?

Gift wrapping is an option that you may add to your order on the checkout page. Please note the occasion in the message to seller at checkout. Your order will be beautifully wrapped in decorative gift paper and tied with a ribbon.

Care instructions

Most jewelry is plated. Plated findings have a brass core with a thin layer of the metal color, the color that you see, on the outside. This means that it will tarnish (become a brown color; wear out) over time. Plated materials are used to keep prices lower, so jewelry is more affordable for you! In order to keep your jewelry from quickly tarnishing, store jewelry in a closed container, away from other jewelry. It's best to avoid extreme weather and moisture.

Incorrect Mailing Addresses

Please confirm that your shipping address is correct. KR Jewelry & Rosary is not responsible for incorrect addresses listed on purchase orders. If you need to change your shipping address, please contact KR Jewelry & Rosary within 12 hours ASAP. Buyers are responsible for additional shipping costs of re-shipped orders. KR Jewelry & Rosary is also not responsible for the re-shipping cost of orders returned by USPS as "undeliverable/returned to sender" or for any international orders returned by customs due to incorrect or incomplete information. If your order is returned to KR Jewelry & Rosary

, you will be responsible for the re-shipment fee.

First Class Mail

All packages are shipped via First Class Mail unless a shipping upgrade is purchased at checkout. Please note that packages shipped via First Class Mail do NOT come with insurance. KR Jewelry & Rosary will not replace items that are lost, stolen, or damaged upon delivery. KR Jewelry & Rosary is not responsible for lost, stolen, or mis-delivered packages. We are also not responsible for packages that were shipped to the wrong address, if that was the address provided by the buyer upon checkout. It is the buyer's responsibility to file a claim with USPS if a package is mis-delivered, stolen, lost, or damaged.